MEDIMOVER LTD has compiled a list of frequently asked questions and answers regarding online shopping to help you better understand our products and services.
- What products do you sell?
We primarily offer shipping and packaging-related products, including:
Moving boxes
Bubble wrap
Shipping labels
Document mailers
Packing tape
These products are suitable for various applications, such as residential moves, commercial logistics, and warehouse storage.
- Do you offer international shipping?
No. Currently, we only provide delivery services within the UK; we do not offer overseas shipping at this time.
- How long will it take to receive my order?
Our general delivery times are as follows:
Order Processing: 1–2 business days
UK Standard Delivery: 2–5 business days
(Please note that deliveries to remote areas or during peak seasons may experience slight delays.)
- Which shipping carriers do you use?
We typically use the following local UK shipping carriers:
Royal Mail
DPD UK
Evri
DHL Parcel UK
The specific carrier assigned to your order may vary depending on the order details.
- Can I return items or request a refund?
All products are sold on a “Final Sale” basis. We do not accept returns or issue refunds unless the product has a quality defect or has been damaged during transit. For more details, please refer to our “Refund and Returns Policy.”
- What should I do if I receive damaged or incorrect items?
Please contact us within 7 days of receiving your order. Provide your order number and relevant photos, and we will arrange for a replacement or a refund.
- How can I contact you?
You can contact us via the following methods:
Phone: +44 7715221748
Email: aliciataylor371@hotmail.com
Address: 20-22 Wenlock Road, London, England, N1 7GU